Sometimes life happens — a job change, an unexpected bill, a natural disaster — and suddenly you’re not sure where to turn or what resources are available in your community.
That’s where 211 can help.
February 11 is 211 Day, a reminder that support is available when people need a little extra help or simply don’t know where to start. 211 is a free, confidential service that connects individuals and families to local resources for everyday needs like food assistance, housing support, utility help, health care, and financial resources.
When someone reaches out to 211, they’re connected with a real person who listens and helps guide them toward the right local support. It’s available 24/7, free, and anonymous — offering clarity during moments that can feel overwhelming.
Greater Gallatin United Way proudly supports 211 through our Community Impact Grant, in partnership with our Community Impact Partner, the Help Center. Helping people meet basic needs and navigate available resources is a core part of our work, and 211 plays a vital role in making sure support is accessible and easy to find.
211 is especially critical during natural disasters like floods and wildfires. During these events, 211 provides up-to-date information about evacuation orders, shelter locations, available assistance, and recovery resources. By serving as a trusted source for non-emergency information, 211 helps reduce strain on emergency responders and allows first responders to focus on life-threatening situations. For individuals and families impacted by disaster, 211 can help make sense of what help is available and what steps to take next.
Montana 211 is part of a national network of more than 200 call centers across the United States. Together, 211 responds to more than 16 million requests each year, connecting people to human services and community support when they need it most.
On 211 Day, February 11, we encourage you to learn more and share this resource with others. Because sometimes the most important help is simply knowing where to turn.
If you or someone you know needs support, call 211 or visit montana211.org.
Help is closer than you think.
United is the Way.
